FAQ
GOOD TO KNOW
FREQUENTLY ASKED
Everything you need to know about our products and what happens after you hit “Add to Cart.”
How long does shipping take?
Orders are processed within 1–3 days. After that, items shipped from our US warehouse typically arrive in 3–7 days, and items shipped from our overseas supplier typically arrive in 10–14 days. Each product page shows the specific estimate for that item.
Do you offer free shipping?
Yes! We offer free shipping. Check our shipping policy page for details.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay, and Shop Pay.
What is your return policy?
If your item arrives damaged, defective, or not as described, contact us at store@advertapro.com within 7 days of delivery with your order number and photos (or video) of the issue. We'll review it and typically send a replacement or issue a refund — no need to ship anything back in most cases.
Can I track my order?
Yes! Once your order is shipped, you’ll receive a tracking number via email so you can monitor your delivery in real time.
Still have a question?
Send us a message and we will get back to you within one business day.
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